„Microsoft Dynamics NAV, together with a WMS solution, enable us to constantly monitor production processes, which translates into greater efficiency of operations.”

– Wojciech Foks, CEO

FOX FITTINGS SP. Z O.O. SP. K.

FOX FITTINGS Sp. z o.o. is one of the leading producers of electrofusion fittings and ball valves made of polyethylene on the European market. The company was founded in 1990 and, as a family company, strives for the stable and constant development of its brand. Thanks to the innovative approach, FOX FITTINGS introduces many new items every year to its stock, thus offering its customers constant technical support and the highest quality products. The decision to choose NAV24 in the implementation of Microsoft Dynamics NAV 2015 and 2016 was conditioned by the dynamic development of the company and growing IT needs. As a production and trading company, it needed an IT solution that would meet all the expectations of individual departments in the company.

CHALLENGES

Before the implementation, the company used competitive software and programs cooperating with it. The system has been insufficient for current activities for a long time. People managing key departments in the company needed a solution that would not only serve to improve customer service, but would also optimize the production and inventory planning process. The company was looking for a solution that would improve the warehouse management process, including warehouse transactions using remote terminals. The company’s representatives wanted to be able to identify batches included in the finished product as well as planning and scheduling production. An important issue was also service management.

BENEFITS

After analyzing other systems, the only intuitive and easy-to-use solution turned out to be the ERP Microsoft Dynamics NAV. An additional advantage was that system is easy-to-use for foreign language employees. By implementing the new system, it was possible to improve customer service and production. Thanks to that, the company realizes its production goals in accordance with established dates and assumptions. In order to organize the warehouse situation and better identification of batches of raw materials and finished products, a specialized NAV24 solution was implemented – mobile devices with a built-in Windows 8.1 Embedded system, allowing to perform intra-warehouse operations, fully integrated with Microsoft Dynamics NAV. In addition, functionality that allows the labeling of inventory and finished products has been implemented. During the implementation, the management of Fox Fittings also decided to upgrade the system to the 2016 version.