Will 2024 bring another revolution in Microsoft business applications and solutions? What trends will dominate? Let's see what we can expect in the next 12 months!

Continued Development of Cloud Solutions

It cannot be denied that cloud-based ERP systems and business applications have significantly changed the market. Their advantage over on-premises systems is increasingly appreciated by organizations worldwide. Therefore, it is no wonder that further development and a stronger market share are predicted for 2024. One of the main advantages of the cloud is that it allows for full utilization of the latest technologies - including artificial intelligence, of course - and has a significant impact on sustainable development. Why is this important? We explain below.

Focus on Sustainable Development

Environmental, social, and governance (ESG) standards are gaining increasing importance worldwide. For several years now, Microsoft has been taking actions aimed at achieving full climate neutrality. The cloud plays a huge role in these efforts. One of the main elements encouraging Microsoft application users to pursue sustainable development was the launch of the Cloud for Sustainability service. It enables accelerating progress in sustainable development by combining a set of environmental, social, and management features. The emphasis on sustainable development will be stronger and sooner or later, every organization will have to address this issue. Therefore, we assume that it will be very prominent in 2024.

Artificial Intelligence as a Driving Force

There is no surprise here - artificial intelligence dominated the past year, and this will not change in the current one. AI mechanisms are changing the capabilities of ERP systems and business applications and taking them to a completely new level. Automation of repetitive processes, advanced forecasting functions, quick email responses, or product description generation are just some of the possibilities that artificial intelligence offers to Microsoft business application users today. Importantly, contrary to appearances, employees are not afraid of being replaced by AI mechanisms. On the contrary, according to Salesforce research, as many as 68% of employees believe that artificial intelligence will contribute to better customer service. Meanwhile, Slack published research showing that people using AI at work are 90% more likely to declare higher productivity levels. Using automation in work allows saving an average of 3.6 hours of work per week. Therefore, it is no wonder that mechanisms related to artificial intelligence will continue to drive business digital development in the coming months.

These are just predictions, of course. It is possible that soon we will see another solution that will be a revolution on the scale of generative artificial intelligence. We will keep you informed about all the news, so be sure to check back regularly!