Managing a car dealership requires control over many processes: from communication with customers and manufacturers, through vehicle records and financial oversight, to maintaining high standards of after-sales service and support. A problem in one department can negatively impact the entire dealership's operations. Effective management of such a complex business demands a tailored, flexible IT system. A prime example is the Dealer Management System developed by Nav24, whose advantages have been confirmed by the recent BMW Group Certification.
How Does the Dealer Management System Support Dealership Management?
Key Functionalities of Nav24’s Dealer Management System include:
Car Sales
Sales are the cornerstone of any dealership, so we dedicated significant attention to this area. The DMS makes it easy to prepare sales offers and schedule vehicle deliveries. Salespeople can track the entire customer service journey, with notification prompts guiding them on the next steps to close the sale.
Communication with Manufacturers
Data exchange with manufacturers allows you to check the availability of vehicles and spare parts, quickly generate orders, and verify order statuses.
Financial Management
Managing accounting and finances can be complex. The DMS provides quick and easy access to all financial data in real-time. Advanced business analytics allow you to respond to changes and efficiently manage all critical processes.
Reporting
Every company has unique reporting requirements. The flexibility of the DMS, combined with Microsoft Power BI business intelligence integration, makes it easy to adapt to these needs. Reports are interactive and always use the latest data available in the system.
Multi-Company Support
An essential feature of the system is its multi-company capability. It allows operations with a shared chart of accounts and a common customer database across different branches. For instance, you can block a customer with overdue payments in one branch, preventing transactions in other locations. This is crucial for dealerships with multiple sales points.
Service and Maintenance
The DMS covers the entire post-sales cycle. Service staff can easily manage service appointments, contracts, and invoicing. Access to detailed vehicle service history, repair statuses, and contract data enhances the quality of service support.
Dealer Management System with BMW Group Certification
Our solution is flexible and suitable for dealers of all brands. However, its capabilities have been particularly recognized by BMW Group, earning our system an official certification! BMW dealers using our solution benefit from seamless integration with BMW's required interfaces, ensuring compatibility with the latest BMW Group standards. This guarantees smooth data exchange between the DMS and BMW systems, along with uninterrupted access to new functionalities.
Looking for the Best IT System for Your Car Dealership? Contact us to explore all the possibilities of the Dealer Management System!
