You start your day full of tasks, and everything seems to be going according to plan. As you check the status of orders in Business Central, you notice something is wrong. Your orders are stuck in the system, and none of the sales documents have been automatically sent to customers.
The issue turns out to be the job queue, which has stopped functioning without any warning. Data isn’t being synchronized, and your customers begin asking about missing invoices and delayed deliveries. Panic sets in, and all critical processes grind to a halt.
What are job queues?
A job queue is a standard feature in Business Central that automates tasks like:
- Importing exchange rates,
- Adjusting and posting costs,
- Synchronizing data between systems (e.g., WMS or e-commerce platforms).
It operates at regular intervals (e.g., every two hours), checking for tasks to execute and completing them automatically.
However, if an error occurs—due to administrative actions or a system issue during data processing—the queue stops and waits for manual verification and restart by an administrator.
A real-life example
Imagine you work for a company that processes online sales. Every day, hundreds of orders are managed through the job queue system. One day, a queue encounters an error—synchronization with the online store stops due to a connection issue. Without an automatic restart, the queue remains suspended, and the IT department only learns about the problem when customers begin reporting missing orders. This results in delays, dissatisfied customers, and potentially lost revenue.
Similarly, consider an accountant creating a new invoice in Euros. She’s accustomed to exchange rates being automatically updated but doesn’t notice they’re outdated—because the job queue responsible for importing daily rates was stopped due to an error.
You can avoid this...
If the system automatically restarted job queues, many issues could resolve themselves. In case of a failure, the IT department would receive immediate notifications with suggested solutions, allowing for quick action before the problem impacts the company.
Automatic job queue recovery and error notifications save time and eliminate the need for manual monitoring. This significantly simplifies system management and ensures operational continuity without unnecessary stress.
How to better maintain job queues?
Our solution, N24 Advanced Queues, introduces a new standard for managing job queues in Dynamics 365 Business Central. With it, you gain:
- Automatic queue recovery after encountering an error,
- Detailed email notifications with suggested solutions, providing real-time updates about issues,
- Centralized management of all queues across multiple companies from one location,
- Easy assignment of notification recipients with a single action.
Don’t let job queue issues disrupt your business. Use N24 Advanced Queues to ensure seamless process management in Business Central.
Find Advanced Queues on AppSource.
Learn more about the product: N24 Advanced Queues.
